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Everybody is aware of the exasperation of pointless friction.
We have all navigated methods that create maddening ordeals moderately than give us easy solutions, providers, or refunds. We have sat by way of countless conferences with blabbermouths and ill-defined agendas. We have pulled our hair out over guidelines, procedures, traditions, and applied sciences that when made sense, however at the moment are antiquated, pointless, and inefficient. These are all soul-crushing types of organizational friction that make it tough to do easy issues. And as professors at Stanford’s Faculty of Engineering and Graduate Faculty of Enterprise, we spent the final seven years researching the causes and cures for these issues.
However considered one of our largest discoveries stunned us. It seems that friction is not at all times an issue. Actually, generally it may be a solution.
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