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Hey and welcome to Trendy CEO! I’m Stephanie Mehta, CEO and chief content material officer of Mansueto Ventures. Every week this text explores inclusive approaches to management drawn from conversations with executives and entrepreneurs, and from the pages of Inc. and Quick Firm. Should you acquired this text from a good friend, you’ll be able to sign up to get it yourself each Monday morning.
A couple of weeks in the past, I wrote a piece suggesting that the No. 1 trait CEOs want proper now’s humility. Tim Ryan, senior associate at PricewaterhouseCoopers (PwC) U.S., argued that as we speak’s leaders have to be daring, sometimes fail, and have the humility to acknowledge and repair errors.
A couple of readers had been fast to disagree. Marketing consultant Brian Faulkner says empathy tops his checklist of CEO traits, noting that humility is extra deferential, whereas empathy is a strategic talent that “requires a broad understanding of the huge palette of points and alternatives dealing with a frontrunner always.” David Meadvin, founding father of CEO and communications advisory agency One Technique Group, contends that authenticity trumps humility, particularly amongst youthful chief executives. “You might want to be snug in your individual pores and skin; you’ll want to be self-aware sufficient to know what you don’t know and the place you wrestle,” he says. “You possibly can work to get higher at these issues, however usually it makes extra sense to fill the gaps by discovering individuals who can do them higher than you’ll be able to.”
Good issues are available threes
To me, empathy, authenticity, and humility are complementary. These are traits that was derided as “delicate expertise,” however are actually seen as essential parts of recent management.
They’re additionally intertwined. Once I requested Mark Smucker, president and CEO of The J.M. Smucker Firm, what authenticity means to him, his reply additionally demonstrated empathy for his workers and humility in acknowledging that he doesn’t have all of the solutions.
“For me being genuine is about honesty and transparency,” he says. “I need workers to not simply know what we’re doing but additionally why we’re doing it. It’s taking the time to acknowledge the realities of life whereas understanding our workforce is comprised of greater than workers—they’re moms and dads, little kids, mates and companions, and a lot extra. It’s vital for me to articulate this and my appreciation that these roles have obligations as effectively. And it’s being prepared to acknowledge challenges in order that we are able to work collectively to make the perfect selections.”
What trait issues most to you?
Is the No. 1 trait for CEOs empathy, authenticity, or humility? Maybe the reply must be: “all the above.”
Let’s proceed the controversy over the No. 1 trait for CEOs. What tops your checklist of de rigueur management qualities for a contemporary chief? Ship your feedback to [email protected]. I’ll publish the freshest insights in a future publication.
Learn extra: key management traits
be seen as a extra authentic leader and individual
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